Noireyours Hoodies
Noireyours Accessories
Questions
Can I return or exchange my order?
All purchases are considered final once an order has been confirmed. Due to the limited nature of our releases, we currently do not offer returns or exchanges for reasons such as change of mind or incorrect size selection. We encourage customers to review product details and sizing information carefully before completing their purchase.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us review the issue, please include:
- your order number
- clear photos of the item
- photos of the packaging
After reviewing your request, we will provide an appropriate resolution where possible.
When will I get my order?
Orders are typically processed within 1–3 business days after payment confirmation. Delivery times may vary depending on your location and the shipping carrier. If your order experiences unexpected delays, we will make every effort to assist and keep you informed.
We sincerely apologize for any inconvenience caused should delays occur.