Privacy policy

Noireyours operates this website and online store (collectively referred to as the “Services”). Through the Services, we provide products, content, and a curated shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our Services, or make a purchase. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.


Personal Information We Collect

“Personal Information” refers to information that identifies or can reasonably be linked to an individual. Depending on how you interact with the Services, we may collect the following categories of personal information.


Contact Information

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number


Payment Information

When you make a purchase, payment information may be collected, including:

  • Payment card information
  • Transaction details
  • Payment confirmation

Payment processing is handled through secure payment providers. Noireyours does not directly store full payment card information.


Account Information

If you create an account with us, we may collect:

  • Username
  • Password
  • Preferences or account settings


Order Information

We may collect information about your purchases and activity on the Services, including:

  • Items viewed
  • Products added to cart
  • Products purchased
  • Order history
  • Returns or exchanges


Communications

If you contact us, we may collect information you provide, including:

  • Customer support messages
  • Emails
  • Feedback or inquiries


Device and Technical Information

Certain information may be collected automatically when you access our website, including:

  • IP address
  • Browser type
  • Device information
  • Network connection
  • Website interaction data


Usage Information

We may collect information about how users interact with our Services, including:

  • Pages visited
  • Time spent on pages
  • Navigation patterns

This helps us improve the functionality and performance of our website.


How We Collect Personal Information

We may collect personal information from the following sources:


Directly from you

When you:

  • place an order
  • create an account
  • contact customer support
  • subscribe to emails


Automatically through our website

Information may be collected automatically through technologies such as:

  • cookies
  • analytics tools
  • similar tracking technologies


From service providers

We may receive information from trusted partners that assist in operating our business, including services related to:

  • payment processing
  • logistics and shipping
  • website infrastructure
  • analytics services


How We Use Personal Information

We may use personal information for the following purposes.


Order Processing and Fulfillment

To process and complete your orders, including:

  • payment processing
  • shipping and delivery
  • order confirmations


Customer Service

To respond to inquiries, provide support, and communicate with customers regarding orders or services.


Website Improvement

To analyze user behavior and improve website functionality, performance, and user experience.


Marketing Communications

We may send promotional emails regarding products, releases, or brand updates. You may opt out of marketing communications at any time using the unsubscribe link provided in emails.


Security and Fraud Prevention

We may use personal information to detect, investigate, and prevent fraud, unauthorized access, or other harmful activities.


Legal Compliance

Personal information may be used to comply with applicable laws, regulations, or legal requests.


Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances.


Service Providers

We may share information with trusted third-party providers who assist in operating our business, including:

  • payment processing services
  • shipping and logistics providers
  • website hosting and infrastructure providers
  • analytics services

These providers are required to handle personal information responsibly and only for the purposes of providing services to us.


Legal Obligations

We may disclose personal information where required to:

  • comply with legal obligations
  • respond to lawful requests from authorities
  • protect the rights and safety of our business or users


Business Transfers

In the event of a merger, acquisition, or business restructuring, personal information may be transferred as part of business assets.


Data Security

We implement reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission or electronic storage can guarantee absolute security. Users are encouraged to protect their account credentials and avoid sharing sensitive information through unsecured channels.


Data Retention


We retain personal information only for as long as necessary to:

  • fulfill the purposes described in this policy
  • comply with legal obligations
  • resolve disputes
  • enforce agreements and policies

When personal information is no longer required, it will be securely deleted or anonymized.


Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:


  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to withdraw consent where applicable

Requests may be submitted using the contact information listed below. We may require identity verification before processing requests.


Third-Party Links

Our website may contain links to third-party websites or platforms. Noireyours is not responsible for the privacy practices or content of those external websites. Users should review the privacy policies of third-party services before providing personal information.


Children’s Privacy

The Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.